SPEC:  DISPATCHER-CLERK, CALTRANS
                             CALIFORNIA STATE PERSONNEL BOARD

                                                 SPECIFICATION


                                                     Schematic Code:   CR49
                                                     Class Code:       3710
                                                     Established:      11/3/93
                                                     Revised:          --
                                                     Title Changed:    --


                                DISPATCHER-CLERK, CALTRANS


                                        DEFINITION

           Under direction, to do dispatching by radiotelephone and telephone;
           to perform assigned clerical work; and to do other related work.


                                   JOB CHARACTERISTICS

           Employees in this class do the nontechnical radiotelephone work of
           dispatching as distinguished from the work of Communications
           Technicians who maintain, repair, and install radiotelephone
           transmitting and receiving equipment.  In this class no technical
           knowledge of radio theory is required.  The work requires the use
           of a typewriter, in most instances a teletypewriter and may require
           the use of other office equipment.


                                      TYPICAL TASKS

           Operates radiotelephone transmitting and receiving equipment;
           selects channels and adjusts receiver volume controls; dispatches
           mobile units such as maintenance equipment, State Park Ranger trucks
           and boats or other equipment to specified points as ordered;
           receives telephone calls requesting ranger or other assistance and
           equipment and dispatches appropriate mobile unit by radiotelephone;
           makes telephone requests for ambulance and tow car service; types
           messages received by radiotelephone and, as required, operates a
           teletypewriter; receives and disseminates by radio, teletypewriter,
           and telephone road information to various governmental agencies,
           newspapers and a variety of other organizations as well as the
           general public; performs various types of clerical work including
           general typing and filing, the maintenance of a log of messages sent
           and received and prepares reports and records; interviews callers
           and gives out information.


                                 KNOWLEDGE AND ABILITIES

           Knowledge of:  Geography of California, including the location of
           main highways, counties, and principal cities; office methods and
           appliances; Federal Communications Commission regulations as applied
           to Restricted Radiotelephone Operator's Permit.

           Ability to:  Type at a speed of 40 words per minute; read maps
           quickly and accurately; communicate effectively at the level
           required for successful job performance; speak in a clear concise
           manner; learn to operate a teletypewriter; perform clerical work;
           follow directions; think and act quickly in emergencies; analyze
           situations accurately and take effective action.


                             SPECIAL PERSONAL CHARACTERISTICS

           Willingness to perform work requiring irregular hours including
           night shifts, weekends and holidays; voice well modulated for radio
           transmission; clear enunciation; orderliness; and hear at a level
           required for successful job performance.


                           ADDITIONAL DESIRABLE QUALIFICATIONS

           Education equivalent to completion of the twelfth grade and clerical
           experience or related military experience.


                                DRUG TESTING REQUIREMENTS

           Applicants for positions in this class are required to pass a drug
           screening test.  Testing of current employees who are applicants in
           an examination or who are transferring is permitted only if the
           person does not have a current appointment to a class for which drug
           testing is a requirement.