State of California M E M O R A N D U M To: PERSONNEL MANAGEMENT LIAISONS Date: October 27, 1992 REFERENCE CODE: 92-108 THIS MEMORANDUM SHOULD BE DISTRIBUTED TO: ALL PERSONNEL OFFICERS, PERSONNEL TRANSACTIONS SUPERVISORS AND PERSONNEL TRANSACTIONS STAFF From: Department of Personnel Administration Subject: Address Change for Third Party Administrator of the 1992 FlexElect Reimbursement Accounts Attached is a letter that is being sent to all participants in a 1992 FlexElect Medical and/or Dependent Care Reimbursement Account. The purpose of the letter is to notify them that effective immediately, Anthem Group Services in Dallas, Texas has moved its operations to their parent company, Acordia Corporate Benefits in Indiana. All Medical and/or Dependent Care Reimbursement Account claims for the 1992 FlexElect Plan Year are now to be sent to the following address: Acordia Corporate Benefits, Inc. P.O. Box 10 Greenwood, Indiana 46142 In addition to the letter, we are also sending participants mailing labels with the new address and a small supply of claim forms. For the remainder of the 1992 Plan Year, we will continue to use the claim form which shows Anthem's address in Dallas. If a participant should inadvertently send a claim to the Dallas address, it will be forwarded to Acordia in Indiana, via overnight express mail. The following toll-free telephone number has been established in Indiana, 1-800-433-4169. The old Dallas telephone number, which is on the FlexElect claim form, will remain in effect until January 1, 1993. Calls placed to Dallas will automatically be forwarded to Indiana. As we indicated in our letter to the participants, Anthem assures us that there will be a smooth transition to Acordia, and there should be no change in the claims processing and schedule for issuance of reimbursement checks. This address change only impacts 1992 reimbursement account participants. The Department of Personnel Administration (DPA) will be contracting with a new third party administrator effective January 1, 1993 for the 1993 FlexElect Plan Year. DPA will be sending a notification letter to the 1993 participants in December, 1992, and you will be receiving more information on this subject in a future PML. If you have any questions regarding this information, you may contact Janice Yates, Statewide FlexElect Coordinator at (916) 324-0535 or ATSS 454-0535. Patricia Pavone, Chief Benefits and Training Division Attachment