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Competencies - knowledge, skills, abilities, and personal characteristics an employee needs to do the job successfully
What are "competencies"?
"Competencies" refers to the knowledge, skills, abilities, and personal characteristics as demonstrated by behaviors that are needed to succeed in a job. Until now the State hadn't documented the competencies for California State civil service classifications. Instead, we relied on a "duties-based" system, which tended to divide rather than unify our various personnel functions.
Identifying competencies helps the State hire effective employees, classify jobs, ensure proper compensation, and manage performance.
Updated January 24, 2011 at 10:59 AM.