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 What Services are Covered?
 EAP is a voluntary, confidential, and pre-paid program that can help you and your family members balance the demands of daily living and find solutions for ongoing or serious concerns. You do not have to pay any co-payments, co-insurance, or deductibles for any EAP services that are provided by the vendor's counselors, affiliates, or consultants. Through EAP, you can receive assistance for:
  • Stress and Anxiety
  • Marital, Family, and Relationship Issues
  • Grief and Depression
  • Substance Abuse
  • Financial and Credit Issues
  • Legal Issues
  • Dependent Care, including Child and Elder Care
Services not covered by EAP include inpatient or outpatient treatment for any medically treated illness; prescription drugs; treatment or services for mental retardation or autism; counseling services beyond the number of sessions covered under EAP; services by counselors who are not approved counselors or affiliates of the vendor; counseling required by law or a court or paid for by Worker's Compensation; formal psychological evaluations and fitness-for-duty opinions; and, counseling, including legal consultation, on issues regarding worker's compensation claims, allegations of harassment, litigation related to State employment or disputes involving interpretation of State law and/or regulations, formal excuses for leaves of absence or time off work; and clinical evaluations or recommendations for child custody or child abuse proceedings.

EAP is NOT for long-term counseling. This action-oriented employee assistance program offers problem assessment and assistance referral. An EAP counselor works with you to clarify and define the problem, identify alternatives, and develop a plan of action. The counselor provides you with referrals to other services in your community as necessary. He or she also follows up with you to see if these resources helped you and/or your family.

The number of counseling sessions you're entitled to will differ depending on your collective bargaining unit. Please see "How Many Counseling Sessions Am I Eligible For?" for more details. Please contact your departmental EAP Coordinator for more specific information and for a copy of the EAP employee brochure.


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