From time-to-time, everyone needs help in dealing with stress, family concerns, money worries, or other problems. Sometimes discussing problems with a friend or co-worker is not enough. You may need a more objective view point, or a professional perspective on your concerns. That is when EAP can help you.
When employees bring their personal problems to the job they can lead to decreased productivity, lower quality work, missed deadlines, errors in judgment, increased mistakes, impaired concentration, difficult relationships with co-workers, and so on. In some jobs, performance problems can be life-threatening. Sometimes the job causes the problem and it affects the employee's relationships at home.
Unfortunately, many employees fail to seek help until it is too late. They leave the job due to stress, are subject to disciplinary action, or suffer physical injury. They may be too embarrassed to go to counseling, feel they cannot afford it, or do not know what is available. EAP can provide you with some assistance in handling life's tough situations.
Accessing your EAP services is simple. Here's how!
Individual Counseling
Call (866) EAP-4SOC (866-327-4762) or TDD (800) 327-0801. Specially trained intake specialists and professional EAP counselors are available 24 hours a day, 7 days a week, to discuss your concerns confidentially and ensure you receive the assistance you need.
To ensure that you and your family receive the individual assistance you need, EAP counselors include psychologists, social workers, marriage and family counselors, financial advisors, child and elder care counselors, enrolled IRS agents, retirement counselors, and lawyers.
Based on your specific needs, you will be referred to an EAP counselor for a personal appointment. In addition, if your need is critical, assistance is available by telephone. The counselor you talk to will help you assess your situation, identify options and develop a plan of action to achieve your goals. Depending upon your specific situation, your EAP counselor may provide problem-focused counseling or refer you to another resource. Should you or a family member need assistance beyond the scope of EAP, your EAP counselor will offer recommendations about where to obtain care.
Managed HealthNetwork (MHN) Online Services
This will take you to MHN's EAP online services. Using the site, you can search for a counselor or ask an expert an emotional health question. This site also offers help on a wide range of emotional health and daily life issues, including:
- managing stress
- communication and relationships
- depression and anxiety
- child and elder care
- substance abuse
- personal finance
- grief and loss
You can also access EAP informaiton and tools online such as:
- Search for an MHN Counselor.
- Manage your stress with interactive tools.
- Take a health risk assessment.
- Ask an expert an emotional health question.
There are also numerous and timely articles with tips on topics such as how to cope with tramatic events, military deployment, family, children, and teen issues with MHN's website and is provided as a free service to State employees through our EAP benefits.
To access these services you can click here or go to eap4soc.mhn.com. Click on the "Register" button and follow the simple registration process, use the access code "soc" and select your own user name and password.
If you wish to obtain a referral to a counselor, please call (866) EAP-4SOC (866-327-4762). TDD callers can dial: (800) 327-0801.
