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Contents

References

Home Benefits EAP Coordinators' Manual

Employee Assistance Program Coordinators' Manual

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About the Employee Assistance Program

DPA established the Employee Assistance Program in March 1982. EAP helps employees and their family members identify and get control of personal problems. Such problems can affect both family life and job performance.

Through direct counseling or referrals, EAP counselors can help employees with:

  • Family and marital difficulties
  • Problems with alcohol or drugs
  • Feelings of stress
  • Depression

By referring employees to community resources, EAP can also help with:

  • Financial matters
  • Child and elder care issues
  • Legal matters

DPA's Benefits Division maintains a master agreement with Managed Health Network. Managed Health Network provides EAP services for participating departments. Departments not participating in the master agreement must provide their employees with assessment and referral services under an internal program.

Authority

  • Governor's Executive Order B96-82
  • Government Code 19816.16
  • DPA Rule 599.931 - Non-Represented Employees
  • Memoranda of Understanding - Rank and File Employees

About This Manual

The EAP Training Manual is designed to be a resource for EAP Coordinators and Department or Agency Supervisors. It contains both general and detailed information about the program such as:

  • The Executive Order
  • The Master Agreement and Amendments
  • Special Services Payments
  • Standard Agreement Form
  • Roles and Responsibilities

In addition, you will find a References section that will provide valuable information.

Feedback

Contact the Department of Personnel Administration EAP Manager

Jackie Hensley

(916) 324-9353

jackiehensley@dpa.ca.gov

1515 "S" Street

North Building, Suite 400

Sacramento, CA 95811-7258

 

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Updated October 7, 2010 at 11:43 AM.